We at Djurslottet offer a guarantee on all our products for 1 year (365 days) from the date of purchase so that you as a customer can feel safe when shopping with us. The warranty covers any defects in materials and workmanship that occur during normal use. Please note that the warranty only covers defects caused by production errors and not by normal wear and tear or user error, such as tap damage.
Our warranty covers defects in materials and workmanship under normal use. If your product breaks or does not work properly due to a defect, we undertake to repair or replace it at no additional cost to you.
For our warranty to apply, the damage must be a direct result of a manufacturing defect and not due to normal wear and tear or misuse. If the damage has been caused by improper use or accidental handling, such as dropping the product or subjecting it to excessive stress, our warranty does not cover it.
If you discover a defect or problem with your product, please contact our customer service as soon as possible to report the error and receive instructions on how to proceed. We will do our best to resolve the issue as quickly and smoothly as possible.
Thank you for choosing djurslottet.se as your animal product partner
