We started our business in Gothenburg with a passion for animals and their well-being. As a Swedish company, you can rest assured that we comply with consumer purchase laws and always take responsibility for any problems. We make sure that you are truly satisfied with your order, and our customer service is always here to help you if something goes wrong. By shopping with us, you support a local company that puts both you and your pet in focus.

We always offer free shipping on all orders. If you would like faster delivery in 1-2 business days, you can choose this option for only 29 SEK or 39 SEK, depending on which delivery method you choose.

Unlike many other Swedish suppliers, we can actually deliver packages to all of Europe, making it easy for you to shop, whether you are at home or traveling. Our express delivery products are shipped within 1-2 days to Sweden, and for other products, the delivery time varies between 6-12 working days depending on location and demand. The current delivery time for each product is shown on the product page. For delivery outside Sweden, for example to the Nordic countries, it takes approximately 2-6 working days for express delivery items , while other products have a delivery time of 6-12 working days.

Djurslottet's customer service helps you quickly when you need help or have questions.

Yes, you read that right! As a member, you have a full 180 days to return your product! Applies to all our products.